About the Role

We are seeking a highly organized and client-focused Personal Injury Case Manager to join our growing team. The ideal candidate will play a vital role in managing personal injury cases from intake through settlement, ensuring exceptional client service and efficient case progression.

Key Responsibilities

Manage a caseload of personal injury matters and maintain accurate case records.

Serve as the primary point of contact for clients, providing regular case updates and addressing inquiries.

Gather, review, and organize medical records, bills, insurance documents, and other case-related materials.

Coordinate with attorneys, medical providers, insurance companies, and other stakeholders.

Assist with claim preparation, demand packages, and settlement documentation.

Monitor case deadlines and ensure timely completion of tasks.

Schedule appointments, depositions, and other case-related activities.

Maintain confidentiality and comply with all legal and ethical requirements.

Qualifications

Previous experience as a Personal Injury Case Manager, Legal Assistant, Paralegal, or similar role.

Strong understanding of personal injury claims and case management processes.

Excellent verbal and written English communication skills.

Exceptional organizational and multitasking abilities.

Proficiency in Microsoft Office Suite and legal case management software.

Ability to work independently and manage multiple priorities in a fast-paced environment.

Experience handling U.S. personal injury cases is highly preferred.

Preferred Skills

Knowledge of insurance claims and settlement procedures.

Experience obtaining and reviewing medical records and bills.

Strong attention to detail and problem-solving skills.

Customer service-oriented mindset with empathy for injured clients.

What We Offer

Competitive compensation package

Professional growth and development opportunities

Collaborative and supportive work environment

Long-term career potential with a reputable law firm

Location Preference:

We are currently prioritizing candidates located in Mexico and El Salvador due to time zone alignment and client support requirements.