Job description:

Overview:
We are hiring a dedicated and detail-oriented Patient Billing & Copay Specialist to support our billing team. The ideal candidate must have experience using WellSky, be comfortable calling patients to collect copays, and possess excellent English communication skills.

Key Responsibilities:

• Call patients to notify and collect insurance copays after visits.
• Clearly and professionally explain billing and insurance details to patients.
• Accurately document all calls and updates within WellSky and other billing systems.
• Follow up on outstanding balances and maintain timely communication with patients.
• Assist with billing tasks such as posting payments, submitting claims, and verifying coverage.
• Maintain confidentiality and compliance with HIPAA and company privacy policies.

Requirements:

• Experience using WellSky/Kinnser in a healthcare billing role.
• Strong understanding of U.S. healthcare billing and insurance systems.
• Excellent English comprehension and communication skills (spoken and written).
• Must have a dedicated Windows PC (no shared devices).
• Stable internet connection and ability to take calls using VoIP systems.
• Strong organizational skills and attention to detail.
• Self-motivated, reliable, and able to work independently.

Preferred:

• Experience in home health billing.
• Familiarity with platforms like Kareo, Availity, or similar systems.

Job Type: Full-time

Experience:

• Healthcare Billing: 1 year (Preferred)

Work Location: Remote